Terms and Conditions

Admission

  1. Children under 16 must be accompanied by an adult with a ticket.
  2. We reserve the right to refuse a customer entry if they do not have a ticket for that specific date and time slot.
  3. Each ticket is valid for the entry on the day and time which it is booked for. These tickets are not transferable to another date and time unless they have been rescheduled by the Huskitory.
  4. Latecomers will be admitted as long as they arrive within their start and end time.

Safety Guidelines

  1. Adults are responsible for any children that they bring. Everyone must follow the rules, regulations, signage and guidance. Anyone failing to do this runs the risk of terminating their sessions.
  2. Customers agree to listen and follow the instructions given by staff during their session to ensure the safety of guests, dogs and staff.
  3. When giving treats, our staff members will give guidance on how to safely give treats to the dogs, but customers do so at their own risk and accept full responsibility for any injuries caused by giving treats.
  4. We do not allow other dogs to take part in the sessions in order to maintain the safety of our dogs, customers and staff. Customers can leave their dogs in our Grooming and boarding center, check FAQ for more information.
  5. Strictly no food and beverage allowed during the session.
  6. All personal enter at own risk and neither the Huskitory nor its management shall be liable for any injuries, loss or damage howsoever caused, to any person, asset or property.
  7. The Huskitory cannot be held responsible for any allergic reactions whilst on our premise.
  8. Cars and their contents are left at the guest’s risk. We accept no liability for loss, theft or damage.

Privacy Policy & Personal Data Protection

  1. You may be filmed, videotaped or photographed by our representative during your visit to the Huskitory. Your admission to the Huskitory is an authorization for us to use your captured still or moving images if we choose to.
  2. Prior approval from the Huskitory management must be obtained before a recording or photograph inside our premise is commercially used.

SUSPENSION & TERMINATION

  1. If guests consume any alcohol on the premises or before their session, we are not liable for any incidents occurring during or after the session.
  2. We reserve the right to terminate a customer’s session if we believe anyone in their party is/are mistreating any of the dogs or disobeying the rules.

DISCLAIMERS

  1. We reserve the right to reschedule a booking due to any unforeseen circumstances out of our control.
  2. Please take note that this is a non-halal premise. All personal enter at own risk and neither the Huskitory nor its management shall be liable for any individual act.
  3. The Huskitory reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.

Refund, Replacement & Return Policy

  1. It is and shall remain your responsibility to ensure the accuracy of the details of your purchase of ticket, the Huskitory bears no obligation to provide any refund, exchange, replacement, return and/or cancellation after a transaction has been confirmed.